Terms & Conditions of Service
Last Updated: October 3, 2026 • Effective Immediately
1. Acceptance of Terms & Scope of Service
By accessing, browsing, or using the web application at hoozl.com ("Website", "Platform", "Service"), operated by hoozl.com Technology Ltd., you acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions of Service ("Terms"). If you do not agree to all provisions contained within these Terms, you must discontinue your use of the platform immediately.
2. Permitted Document Processing & User Conduct
Hoozl grants you a personal, non-exclusive, non-transferable, revocable license to utilize our PDF and document processing tools for lawful personal, professional, and commercial purposes. You agree that you will not use the service to:
- Upload, process, or transmit documents containing malware, viruses, worms, trojans, or malicious scripts.
- Infringe upon any third party's copyright, trademark, patent, trade secret, or intellectual property rights.
- Process defamatory, fraudulent, unlawful, or exploitative documents or materials.
- Attempt to reverse engineer, decompile, scrape, or systematically index the platform via automated bots without explicit written consent.
3. Intellectual Property Rights & Document Ownership
You retain 100% full legal ownership, copyright, and intellectual property rights in all documents, images, and text uploaded to hoozl.com. Hoozl does not claim any proprietary interest in your files. We do not use your documents to train public artificial intelligence models, nor do we disclose or sell your contents to third parties.
4. Ephemeral Processing & Zero Data Retention
Hoozl operates on a state-of-the-art Zero-Data Retention architecture. All client-side tools (such as Merge PDF, Split PDF, Rotate PDF, Crop PDF, and Page Numbering) execute entirely in your web browser using HTML5 Canvas and WebAssembly. No document data is sent to our servers for these tools. For server-assisted AI OCR tasks, all temporary files are purged from volatile server memory immediately upon completion of the task.
5. Subscription Plans, Billing & Price Protection
We offer a free starter tier alongside our paid Pro Unlimited subscription ($1.00 USD per month or $10.00 USD per year) and Business plans. All paid transactions are securely handled through Stripe. By subscribing, you authorize recurring charges to your chosen payment method until you cancel. Your introductory subscription price is locked in for the lifetime of your active subscription and will never be increased without prior notice.
6. Cancellation & 30-Day Money-Back Guarantee
You may cancel your subscription at any time directly through your dashboard with no cancellation fees. We proudly back our service with an unconditional 30-day money-back guarantee. If you are unsatisfied for any reason within the first 30 days of purchase, email support@hoozl.com to receive an immediate 100% refund.
7. Disclaimer of Warranties & Limitation of Liability
The platform and all tools are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. While we strive for 100% vector accuracy and 99.98% service uptime, hoozl.com Technology Ltd. shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of your use or inability to use the platform.
8. Contact Information for Legal Notices
For legal inquiries, copyright notices, or questions regarding these Terms, please contact our legal department at support@hoozl.com or write to hoozl.com Technology Ltd., 100 Tech Plaza, Suite 400, San Jose, CA 95113, USA.